Privacy Policy

VIA Agentic, a division of VIA Communication ("we", "us", "our"), maintains a strict mobile privacy policy. We do not share, sell, rent, or trade client opt-in information — including phone numbers and proof of consent — with affiliates, partners, or third parties for marketing, promotion, or any other purpose unrelated to the delivery of our direct services.

All opt-in data for text messaging and consent information is treated as strictly confidential and is only used to facilitate communications you have expressly requested.

Service

Refers to the website https://viaagentique.com/ as well as all digital platforms, tools, automated agents, and associated communication channels operated by VIA Agentic.

Personal Data

Any information concerning a physical person who can be identified from those data or from those data combined with other information in our possession.

Usage Data

Information collected automatically, either generated by the use of the Service or by the Service infrastructure itself (for example, the duration of a page visit or technical diagnostic data).

Cookies

Small text files stored on your device (computer or mobile) that allow us to recognize your browser and collect certain information to improve your experience.

We collect several types of information to provide, maintain, and improve our Service, and to offer a personalized and efficient experience to our clients.

By accepting our SMS services, you agree to receive text messages related to our services, including project milestone updates, appointment reminders, customer support responses, and essential account-related notices.

To better understand our audience and refine our offerings, we use specialized third-party tools:

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your province or country, where data protection laws may differ. By using our Service and submitting your information to us, you consent to this transfer and processing in Canada.

The security of your data is a priority. We apply commercially reasonable security measures — including data encryption, secure access controls, and regular systems audits — to protect your information against unauthorized access, modification, or disclosure. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

VIA Agentic may disclose your Personal Data in good faith when such action is deemed necessary to:

• comply with a valid legal obligation or a request from authorities;
• protect and defend the intellectual property, rights, or safety of VIA Agentic and VIA Communication;
• investigate potential misconduct or fraud related to the Service;
• ensure the personal safety of our users, employees, or the public.

Our Service is aimed at a professional audience and is not intended for persons under the age of 18. We do not knowingly collect identifying information from children. If we learn that a minor has provided us with Personal Data without the consent of a parent or guardian, we will take immediate steps to delete this information from our servers.

You have the right to access, update, or request the deletion of your personal information. You can also withdraw your consent to data processing at any time. To exercise these rights or for any questions about the processing of your data, please contact our Person Responsible for Personal Information Protection.

For any questions, requests, or concerns regarding this Privacy Policy: